TIP: Please log in to the premium website with the email address you used when you purchased your premium plan. If you have not yet joined the SANE Ignite Premium Plan, you can learn more and get started at your FREE Half-Day Interactive Masterclass.
If tech gremlins are acting up…sorry about that :)…and the good news is that you can use tips to resolve over 90% of issues instantly!
1) TURN OFF PRIVATE BROWSING
This is super quick. Here’s how to do it in Safari (aka if you are using an Apple device). If you are using another browser or a PC, you can simply open another browser window that is NOT in private mode…and then log-in.
2) UPDATE YOUR WEB BROWSER
This is awesome because it will make every website work better and increase the security of your web experience while also resolving many log in issues! You can update your web browser simply and free of charge by clicking here.
3) RESET YOUR SANE PASSWORD
In a world of countless passwords, these can become a bear! The good news is that resetting your SANE password addresses the vast majority of login issues instantly! Here how to do it:
- Go to http://SANESolution.com
- Click Log In in the upper right of this screen
- Click the forgot password white button (near the bottom of the form)
- Reset your PW (by following the on-screen instructions)
- Login using your new PW
Of course, if none of these do the trick, your dedicated private Ignite support team is happy to help via the special email address was sent to you the day you joined the Ignite Family.