Thank you! You will receive a reply (whenever possible, see below) within 24 business hours (and quite possibly sooner 🙂 ). If you are part of the Ignite Family or part of the Smoothie Savers Club please use your dedicated support email address for even faster replies 🙂

Having trouble joining the Masterclass?

  • Please try a different browser.
  • If that doesn’t doesn’t do the trick please clear your browser cache (how to info).

TIP: Access info for your free gifts for attending the Masterclass will be in an email Jonathan sends you within 48 hours of your Masterclass.

Need to reschedule or change your Masterclass?

  • Please reserve another time at…and we’ll take care of the rest.
  • You may get some reminder emails for your original session…but rest assured that you are good to go for your rescheduled time.


Questions about your SANEStore superfood subscriptions?

Questions about the website or app

Questions about nutrition and fitness?

  1. Sadly, in the state of Washington (where we are headquartered) it is against the law to provide individualized to nutrition and fitness guidance via email–however…
  2. The great news is that you can join us at an Interactive Masterclass with Jonathan where he’d love to help with this.
  3. Please be sure to reserve your spot now at

For success stories, biz dev, and PR we will reply within 48 business hours.

Thank you going SANE with us 🙂

SANEly and Gratefully,
{{helpdesk_name}} Customer Delight Team

P.S. To view the status of the ticket or add comments, you can create your very own SANE Customer Delight account at: {{ticket.url}}